Incidents | Mendable Incidents reported on status page for Mendable https://status.mendable.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/79f40b9966d81c4f9dd45c675fe08924.png Incidents | Mendable https://status.mendable.ai/ en Mendable Website recovered https://status.mendable.ai/ Thu, 20 Mar 2025 19:56:06 +0000 https://status.mendable.ai/#810943b7aa7588008012135f17bec68b46a2d224bd8993cc731e5126b6e26e4b Mendable Website recovered Mendable Website went down https://status.mendable.ai/ Thu, 20 Mar 2025 19:41:46 +0000 https://status.mendable.ai/#810943b7aa7588008012135f17bec68b46a2d224bd8993cc731e5126b6e26e4b Mendable Website went down Mendable Website recovered https://status.mendable.ai/ Thu, 20 Mar 2025 16:21:41 +0000 https://status.mendable.ai/#8ae748e984e867d07b6367398c2065f9e8e080ca941d5a6fd0473b9b6f62f7ac Mendable Website recovered Mendable Website went down https://status.mendable.ai/ Thu, 20 Mar 2025 16:15:08 +0000 https://status.mendable.ai/#8ae748e984e867d07b6367398c2065f9e8e080ca941d5a6fd0473b9b6f62f7ac Mendable Website went down Database Maintenance https://status.mendable.ai/incident/374314 Mon, 03 Jun 2024 01:00:00 +0000 https://status.mendable.ai/incident/374314#84297a001bec0010c3df31151c25d9a21aad905c40baa05f3510b62485194ee1 Maintenance completed Database Maintenance https://status.mendable.ai/incident/374314 Mon, 03 Jun 2024 01:00:00 +0000 https://status.mendable.ai/incident/374314#84297a001bec0010c3df31151c25d9a21aad905c40baa05f3510b62485194ee1 Maintenance completed Database Maintenance https://status.mendable.ai/incident/374314 Sat, 01 Jun 2024 21:00:00 -0000 https://status.mendable.ai/incident/374314#15c16a1342426547b4a0df99fbab7cbf08138601218014fed4ef2de076f4e94a Mendable services will be unavailable for a database upgrade. Database Maintenance https://status.mendable.ai/incident/374314 Sat, 01 Jun 2024 21:00:00 -0000 https://status.mendable.ai/incident/374314#15c16a1342426547b4a0df99fbab7cbf08138601218014fed4ef2de076f4e94a Mendable services will be unavailable for a database upgrade. Chat completions are timing out https://status.mendable.ai/incident/377578 Fri, 31 May 2024 17:47:00 -0000 https://status.mendable.ai/incident/377578#cf188a0772976ed46881c829f9f21e274b75a148984f53c6886ebd0b93f4b463 We have identified that the issue was with one of our edge providers. They have now fixed the firewall issue and should be back up. We are continuing to monitor the situation. Chat completions are timing out https://status.mendable.ai/incident/377578 Fri, 31 May 2024 17:43:00 -0000 https://status.mendable.ai/incident/377578#e21a0b24373cde9a39eab63a5b08a371eb8bbf98a1c64482aa3760007ae9cf69 We're investigating timeouts related to the chat completions. NA-EAST: Upstream provider outage https://status.mendable.ai/incident/361362 Sat, 27 Apr 2024 02:48:00 -0000 https://status.mendable.ai/incident/361362#a13ecb39f5c48af089404ccb832bada122aa6d1b2a39a5a3e38952af866c32f1 Our edge service provider had a small outage this friday afternoon 5:48pm PT. It affected our na-east /chat endpoints, leading to bigger timeouts and some failures. It was all resolved promptly by the edge provider. Database Maintenance https://status.mendable.ai/incident/296428 Sat, 09 Dec 2023 22:00:00 +0000 https://status.mendable.ai/incident/296428#ab0388e679bba3220f7858f404a7f480804be0bba92a59cd6340c40570d59baa Maintenance completed Database Maintenance https://status.mendable.ai/incident/296428 Sat, 09 Dec 2023 22:00:00 +0000 https://status.mendable.ai/incident/296428#ab0388e679bba3220f7858f404a7f480804be0bba92a59cd6340c40570d59baa Maintenance completed Database Maintenance https://status.mendable.ai/incident/296428 Sat, 09 Dec 2023 19:00:00 -0000 https://status.mendable.ai/incident/296428#30c7998bdb068857e815e8f9aa7e7875306c6f271ff1e6f20afea589b3b0975f All services will be unavailable Saturday Morning from 9am-12pm ET for routine database maintenance. Database Maintenance https://status.mendable.ai/incident/296428 Sat, 09 Dec 2023 19:00:00 -0000 https://status.mendable.ai/incident/296428#30c7998bdb068857e815e8f9aa7e7875306c6f271ff1e6f20afea589b3b0975f All services will be unavailable Saturday Morning from 9am-12pm ET for routine database maintenance. Database not responding https://status.mendable.ai/incident/297401 Thu, 07 Dec 2023 21:28:00 -0000 https://status.mendable.ai/incident/297401#8834deb0b2141e600c166decf2e2c547cd98f6d6eef5c4cdcca5dec4a4a7bddd Database CPU is at max, we are working on upgrading it. Cloudflare outage: API / Component services affected https://status.mendable.ai/incident/280040 Mon, 30 Oct 2023 20:23:00 -0000 https://status.mendable.ai/incident/280040#f1515b9a3f9a3bdcca78c857b696300cde04469c767ec9c86bdb81e5f487af43 The incident was solved. Cloudflare outage: API / Component services affected https://status.mendable.ai/incident/280040 Mon, 30 Oct 2023 20:19:00 -0000 https://status.mendable.ai/incident/280040#dbebf20898f5eb2cf6ef8ea86cc7a09eef8b10f4ec8876de13fc3c4dd765f8eb Currently investigating an issue with our database provider due to a cloudflare outage. https://status.supabase.com/ Create Account Issue https://status.mendable.ai/incident/259326 Thu, 14 Sep 2023 18:54:00 -0000 https://status.mendable.ai/incident/259326#3806123a7e2b096c88bf5392c32542bc3b02036d672694747812fb13924d46c2 Some incoming users were having issues creating accounts. The user would get stuck in the create organization screen, unable to move forward. Issue was successfully solved. Anthropic Services were down https://status.mendable.ai/incident/255025 Wed, 30 Aug 2023 06:00:00 -0000 https://status.mendable.ai/incident/255025#c5568aae319af4731ad0fdb9cde6d0edfddc2a449592a8d8d81726670c9a0bbc Anthropic was experiencing down time, so we remediated by routing all the traffic that was using the Anthropic models to use the OpenAI ones. When Anthropic got back up, we switched the model back to claude-2.