Previous incidents

September 2023
Sep 14, 2023
1 incident

Create Account Issue

Resolved Sep 14 at 09:54am HDT

Some incoming users were having issues creating accounts. The user would get stuck in the create organization screen, unable to move forward. Issue was successfully solved.

August 2023
Aug 29, 2023
1 incident

Anthropic Services were down

Resolved Aug 29 at 09:00pm HDT

Anthropic was experiencing down time, so we remediated by routing all the traffic that was using the Anthropic models to use the OpenAI ones. When Anthropic got back up, we switched the model back to claude-2.

July 2023
No incidents reported