Previous incidents
September 2023
Sep 14, 2023
1 incident
Create Account Issue
Resolved Sep 14, 2023 at 6:54pm UTC
Some incoming users were having issues creating accounts. The user would get stuck in the create organization screen, unable to move forward. Issue was successfully solved.
August 2023
Aug 29, 2023
1 incident
Anthropic Services were down
Resolved Aug 30, 2023 at 6:00am UTC
Anthropic was experiencing down time, so we remediated by routing all the traffic that was using the Anthropic models to use the OpenAI ones. When Anthropic got back up, we switched the model back to claude-2.
July 2023